Terms of service

TERMS OF SERVICE

Last updated: 7 September 2026

OVERVIEW

This website is operated by Fightlab. Throughout the site, the terms “we”, “us” and “our” refer to Fightlab. Fightlab provides this website, including all information, products, tools, and services available through it, subject to your acceptance of these Terms of Service.

By visiting our website or purchasing from us, you agree to these Terms of Service and any policies referred to in them. If you do not agree to these Terms, please do not use our website or services.

Our store is hosted on Shopify, which provides the ecommerce platform that allows us to sell our products and services.

  1. ONLINE STORE TERMS

You must be at least the age of majority in your place of residence to use this website, or have permission from a parent or legal guardian.

You must not use our products or services for any unlawful or unauthorised purpose. You must not violate any applicable laws, infringe intellectual property rights, transmit malicious code, or interfere with the security or operation of this website.

We may refuse service, cancel orders, or restrict access to the website where reasonably necessary, including where an order appears fraudulent, unlawful, or intended for unauthorised resale.

  1. GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any lawful reason.

You understand that content submitted through the website, excluding payment information, may be transferred across networks and adjusted to meet technical requirements. Payment information is encrypted during transmission.

You must not reproduce, copy, sell, resell, or exploit any part of the website or our services without our written permission.

  1. ACCURACY OF INFORMATION

We aim to keep the information on this website accurate and up to date. However, we do not guarantee that all information is complete, accurate, or current.

Information on this website is provided for general purposes and should not be relied on as the sole basis for making decisions. We may correct errors, update information, or change website content at any time.

  1. PRODUCTS, PRICES, AND AVAILABILITY

Product descriptions, images, prices, and availability may change without notice. We make reasonable efforts to display products and colours accurately, but the appearance of colours may vary between devices.

Some products may be available in limited quantities. We reserve the right to limit quantities, refuse orders, or discontinue products at any time.

We do not guarantee that products, services, or information purchased through the website will meet every customer’s expectations.

  1. ORDERS AND ACCOUNT INFORMATION

We reserve the right to refuse or cancel any order. If we change or cancel an order, we may contact you using the email address, phone number, or billing details provided at checkout.

You agree to provide accurate, complete, and current information for all purchases and accounts. You must update your information when necessary so that we can process orders and contact you.

  1. PAYMENT

Prices are shown in the currency displayed at checkout. Payment must be successfully authorised before an order is accepted and processed.

We reserve the right to correct pricing errors and cancel affected orders. If an order is cancelled because of an error, any payment received for that order will be refunded.

  1. SHIPPING

Shipping times, delivery estimates, shipping charges, international delivery, and customs responsibilities are described in our Shipping Policy.

Delivery estimates are not guarantees. Delays may occur because of carriers, customs, weather, public holidays, incorrect addresses, or circumstances outside Fightlab’s control.

  1. RETURNS AND REFUNDS

Returns, refunds, faulty products, damaged products, incorrect orders, and mouthguard exclusions are handled according to our Refund and Returns Policy.

Nothing in these Terms limits any rights you may have under applicable consumer protection law.

  1. PERSONAL INFORMATION

Your submission of personal information through the website is governed by our Privacy Policy.

  1. INTELLECTUAL PROPERTY

All content on this website, including text, logos, images, product descriptions, graphics, designs, and other materials, belongs to Fightlab or its licensors unless stated otherwise.

You must not copy, reproduce, modify, distribute, sell, or use our content without written permission.

  1. THIRD-PARTY SERVICES AND LINKS

We may provide access to third-party services or links to third-party websites. We do not control or guarantee the accuracy, availability, security, or practices of third-party services or websites.

Your use of third-party services is subject to the relevant third party’s terms and policies.

  1. USER CONTENT

If you submit comments, reviews, feedback, images, or other content, you confirm that you have the right to submit it and that it does not infringe anyone else’s rights or contain unlawful, abusive, misleading, or harmful material.

By submitting content, you grant Fightlab permission to use, reproduce, edit, publish, and display that content for business and marketing purposes, without compensation, unless prohibited by law.

  1. PROHIBITED USES

You must not use this website or its content:

  • For any unlawful purpose
  • To infringe intellectual property or privacy rights
  • To harass, abuse, threaten, or discriminate against others
  • To submit false or misleading information
  • To transmit viruses or malicious code
  • To collect personal information without permission
  • To interfere with the security or operation of the website
  • To engage in fraud, spam, scraping, or unauthorised resale

We may terminate or restrict access where these Terms are breached.

  1. DISCLAIMER

To the fullest extent permitted by law, the website and its content are provided on an “as available” basis. We do not guarantee that the website will always be uninterrupted, secure, accurate, or error-free.

Nothing in these Terms excludes or limits any guarantee, warranty, or consumer right that cannot lawfully be excluded or limited.

  1. LIMITATION OF LIABILITY

To the fullest extent permitted by law, Fightlab will not be liable for indirect, incidental, special, or consequential loss arising from the use of the website, inability to use the website, or purchase or use of products through the website.

This limitation does not apply to liability that cannot legally be excluded or limited.

  1. INDEMNIFICATION

You agree to indemnify and hold harmless Fightlab and its employees, contractors, suppliers, service providers, and affiliates from claims, losses, liabilities, and reasonable costs arising from your breach of these Terms, misuse of the website, or violation of another person’s rights.

  1. SEVERABILITY

If any provision of these Terms is found to be unlawful or unenforceable, that provision will be enforced to the fullest extent permitted by law, and the remaining provisions will continue to apply.

  1. GOVERNING LAW

These Terms of Service and any separate agreement under which Fightlab provides products or services shall be governed by and construed in accordance with the laws of Thailand, subject to any mandatory rights available to consumers under applicable law.

  1. CHANGES TO THESE TERMS

We may update these Terms of Service from time to time by publishing a revised version on this website. The updated version takes effect when posted unless stated otherwise.

  1. CONTACT INFORMATION

Questions about these Terms of Service should be sent to:

Fightlab
50/37 Saiyuann Road
T. Rawai, Mueang Phuket
Phuket 83130
Thailand

Email: owen@fightlab.com
Phone: +66 93 578 0615