Privacy policy
PRIVACY POLICY
Last updated: 7 September 2026
SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from Fightlab, we collect the personal information you provide, such as your name, billing address, shipping address, email address, telephone number, and payment information.
When you browse our store, we may automatically receive technical information such as your internet protocol address, browser type, device type, and operating system. This helps us understand how customers use our website and improve our services.
Email marketing: If you give us permission, we may send you emails about our store, new products, promotions, and other updates. You can unsubscribe from marketing emails at any time by using the unsubscribe link in the email or contacting us directly.
SECTION 2 – CONSENT
How do you get my consent?
When you provide personal information to complete a transaction, verify your payment, place an order, arrange delivery, or return a purchase, we use that information for that specific purpose.
If we ask for your personal information for a secondary reason, such as marketing, we will ask for your consent or provide you with an opportunity to decline.
How do I withdraw my consent?
If, after opting in, you change your mind, you may withdraw your consent for us to contact you or for the continued collection, use, or disclosure of your information by contacting us at owen@fightlab.com or by writing to:
Fightlab
50/37 Saiyuann Road
T. Rawai, Mueang Phuket
Phuket 83130
Thailand
SECTION 3 – DISCLOSURE
We may disclose your personal information if we are required to do so by law, if necessary to provide our services, to process your payment, to deliver your order, to protect our rights, or if you violate our Terms of Service.
We may share information with service providers who help us operate our store, process payments, fulfil orders, provide delivery services, communicate with customers, prevent fraud, or provide technical and marketing services. These providers may only use your information as necessary to provide services to us or as permitted by law.
SECTION 4 – SHOPIFY
Our store is hosted on Shopify Inc. Shopify provides the ecommerce platform that allows us to sell our products and services.
Your data may be stored through Shopify’s data storage, databases, and general Shopify applications. Shopify uses security measures designed to protect your information.
For more information about how Shopify handles personal information, please review Shopify’s Privacy Policy and Terms of Service.
SECTION 5 – PAYMENT
If you choose a payment gateway to complete your purchase, your payment information is processed by the relevant payment provider. Payment providers may collect, use, and store your information according to their own privacy policies.
Payment information is transmitted using appropriate security measures. Fightlab does not intentionally retain complete payment card details after a transaction has been processed.
SECTION 6 – THIRD-PARTY SERVICES
Third-party providers used by Fightlab generally collect, use, and disclose information only to the extent necessary to provide their services.
Some third-party providers, such as payment gateways, delivery companies, analytics providers, advertising platforms, and other transaction processors, have their own privacy policies. We recommend reviewing the privacy policies of these providers to understand how they handle your information.
Some providers may be located in a different country or jurisdiction from you or Fightlab. Your information may therefore be subject to the laws of the jurisdiction where that provider or its facilities are located.
SECTION 7 – LINKS
Our website may contain links to other websites or services. When you click a link that takes you away from our website, you are no longer governed by this Privacy Policy.
Fightlab is not responsible for the privacy practices, security, or content of other websites. We encourage you to read the privacy policies of any website you visit.
SECTION 8 – SECURITY
We take reasonable precautions and follow generally accepted industry practices to protect your personal information from being lost, misused, accessed, disclosed, altered, or destroyed.
No method of transmission over the internet or electronic storage is completely secure. Although we work to protect your personal information, we cannot guarantee its absolute security.
SECTION 9 – COOKIES
Our website and service providers may use cookies and similar technologies to operate the website, remember preferences, maintain shopping sessions, understand website usage, and improve our services.
Cookies may collect information such as your device type, browser, session information, pages visited, and website activity. You can usually control or disable cookies through your browser settings, although doing so may affect some website functionality.
Shopify and certain service providers may also use cookies and similar technologies as described in their own privacy policies.
SECTION 10 – AGE OF CONSENT
By using this website, you confirm that you are at least the age of majority in your place of residence, or that you are the age of majority and have given us permission to allow any minor dependants to use this website.
SECTION 11 – HOW LONG WE KEEP YOUR INFORMATION
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including processing orders, providing services, meeting legal and accounting requirements, resolving disputes, preventing fraud, and enforcing our agreements.
When information is no longer required, we may securely delete it or anonymise it, subject to applicable legal and operational requirements.
SECTION 12 – YOUR RIGHTS
Depending on applicable law, you may have rights to request access to, correction of, or deletion of your personal information. You may also have rights to withdraw consent, object to certain uses of your information, or request information about how your data is handled.
To make a request, contact us using the details below. We may need to verify your identity before completing a request.
SECTION 13 – CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. Changes and clarifications take effect immediately when posted on this website.
If we make significant changes, we may notify you through the website, by email, or by another appropriate method where required by law.
SECTION 14 – QUESTIONS AND CONTACT INFORMATION
If you would like to access, correct, amend, or delete personal information we hold about you, register a complaint, withdraw consent, or request more information, contact our Privacy Compliance Officer:
Fightlab
50/37 Saiyuann Road
T. Rawai, Mueang Phuket
Phuket 83130
Thailand
Email: owen@fightlab.com
Phone: +66 93 578 0615